A user friendly customer portal designed to let customers apply, edit, and submit requests through a guided, step by step process. The portal emphasizes clarity, simplicity, and ease of use, ensuring users can complete complex requests with minimal effort while maintaining accuracy and transparency throughout the journey.
Guided, multi step forms that break down requests into simple sections, helping users complete applications without feeling overwhelmed.
Configurable questionnaires that adapt based on user responses, with the ability to view and explore the entire questionnaire structure as an interactive graph in the UI for better understanding and transparency.
Requests can be saved as drafts, allowing customers to pause, review, and update information before final submission.
Clean, minimal interface with clear labels, inline validations, and contextual hints, designed for ease of use across all user types.
Instant feedback on required fields and a visible progress indicator to show completion status at each step.
